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Terms of Service

These are the rules for using Sellapage. They are written in plain English so there is no confusion. Please read them, they are short.

Last updated September 2026

1Who Can Use Sellapage

  • You must provide accurate information when creating your account.
  • One store per person. You cannot create multiple stores to abuse the free plan.

2What You Can and Cannot Sell

  • You can sell any legal product or service.
  • You cannot list fake, counterfeit, or stolen products.
  • You cannot sell illegal items - drugs, weapons, or anything prohibited by Nigerian law.
  • You cannot use Sellapage to scam customers. Any fraudulent store will be removed immediately.
  • You are fully responsible for the accuracy of your product listings and pricing.

3Your Store Content

  • You own everything you upload - your product photos, descriptions, and store information.
  • By uploading content, you give Sellapage permission to display it on your store page.
  • Do not upload content you do not own or have the right to use.
  • We reserve the right to remove any content that violates these terms.

4Transactions and Payments

  • Sellapage helps you manage store pages, orders, customers, payments, delivery details, and related commerce workflows.
  • You are responsible for fulfilling orders accurately, communicating with customers clearly, and resolving customer issues fairly.
  • Where payment tools are used, payment processing is handled through supported licensed payment partners.
  • Always be honest with your customers about prices, availability, and delivery.

5Dropshipping Marketplace

  • The Dropshipping Marketplace lets approved Pro and Premium stores supply products to other stores, and lets stores sell those products without holding stock. Taking part requires accepting the Marketplace Supplier Agreement or the Marketplace Dropshipper Agreement below, which form part of these terms.
  • Sellapage is a platform. It is not the seller, buyer, owner, carrier or guarantor of any marketplace product, and it is not a party to the sale between a store and its customer.
  • Payments are processed by Paystack and divided between the supplier, the selling store and Sellapage at the moment of payment. Sellapage does not hold these funds.
  • A customer who buys a marketplace product keeps every right the law gives them, including returning damaged, defective or not-as-described goods for a full refund.

6The Free Plan

  • The Starter plan is free forever and available to all eligible users.
  • Paid plans unlock more tools for analytics, carts, customers, reviews, payments, themes, and growth.
  • Your free store remains accessible within the Starter plan limits.
  • We reserve the right to change free plan limits with reasonable notice.

7Account Suspension and Removal

  • We can suspend or remove any store that violates these terms.
  • Stores that scam customers, list illegal items, or abuse the platform will be removed without warning.
  • If your store is removed for a genuine reason and you disagree, contact us to appeal.

8Sella AI

  • Sella AI is an optional assistant on the Premium plan. It can read your dashboard and, once you confirm, make changes to it. It is a tool, not an adviser, and its output is not professional, financial or legal advice.
  • Sella AI is built on large language models and can be wrong. You are responsible for checking anything you act on, including prices, stock levels, order statuses and anything shown to your customers. We are not liable for losses arising from acting on its output without verifying it.
  • Sella AI never changes your store without showing you the exact change and getting your confirmation first. A change you approve is treated as your own.
  • It can never write to payouts, billing, bank details, staff management, security settings or account deletion, and cannot alter system-managed values such as your plan, verification status or referral balance. These limits are enforced on our servers.
  • If you allow staff to use Sella AI, it acts within their permissions, not yours, and cannot reach a tab their role does not already allow.
  • Using Sella AI sends your store data, and where relevant your customers’ personal data, to third-party AI providers. See our Privacy Policy for what is shared and with whom. Fair use is 50 messages per store per day.

9Limitation of Liability

  • Sellapage is a tool to help you sell. We are not responsible for your business results.
  • We do our best to keep the platform running, but we cannot guarantee 100% uptime.
  • We are not liable for lost profits, lost sales, lost data or any indirect loss.
  • Our total liability to you in any 12 months is limited to the fees you paid us in that period.
  • None of this limits liability for fraud, for our gross negligence, or for anything the law does not allow us to limit.

10Changes to These Terms

  • We may update these terms as the platform grows.
  • We will notify you of major changes via email or your dashboard.
  • Continuing to use Sellapage after changes means you accept the updated terms.
  • We may transfer these terms, and our rights and duties under them, to a company that runs Sellapage, including one formed to take over the business. Your rights do not change when we do.

11Marketplace Supplier Agreement

Version 1 · in effect from 26 September 2026

In short (please read)

  • You sell your products to dropshippers through Sellapage. You ship every order yourself, from your own address, within the time in your supplier terms, under the dropshipper's store name.
  • Paystack pays you your full wholesale price plus delivery when the customer pays.
  • Until you have 10 delivered orders, each order can pay you at most ₦100,000 and you can have at most 10 orders waiting to ship.
  • If an order is refunded because of you, you must repay it, and we can take it from what you are paid on later orders until it is repaid.
  • Sellapage is a platform. We do not buy, hold or guarantee your stock, orders or payments, and our liability to you is capped.
  • You keep customers' details private and use them only to deliver.
  1. 1. What this agreement is

    This agreement is between you (the "Supplier") and Sellapage. It adds to the Sellapage Terms of Service; where the two disagree about the Dropshipping Marketplace, this agreement applies. You accept it by ticking the boxes when you apply or when we ask you to accept a new version, and we record the version, date, time and account when you do. In these agreements, "Sellapage", "we" and "us" mean the business that runs sellapage.com.ng, and any company it transfers them to under the "Transfer" clause.

  2. 2. What Sellapage does and does not do

    Sellapage provides software that lets you list products for other Sellapage stores ("Dropshippers") to sell, and arranges for Paystack to divide each payment. Sellapage is not a party to any sale. Sellapage does not buy, own, inspect, store, carry or deliver any product, and does not guarantee that any Dropshipper will sell your products or that any customer will pay for, accept or keep an order.

  3. 3. Who can supply

    You must stay approved by us, on a plan that includes the marketplace, CAC-verified, phone-verified and with a working payout account. We may suspend or end your supplier status at any time if you break this agreement, if we reasonably suspect fraud or a risk to customers, or if the law requires it. Your listings then stop being available at once. Nothing you are owed for orders you have already fulfilled is lost.

  4. 4. Limits for new suppliers

    Until you have 10 orders marked delivered, (a) the amount paid to you for any one order, not counting delivery, cannot be more than ₦100,000, and (b) you cannot have more than 10 paid orders that have not yet been delivered, cancelled or refunded. Listings and orders above these limits are not available. We may lift the limits earlier, or apply them again, at our discretion, to protect customers and the platform.

  5. 5. Your listings

    For every listing you promise that: (a) you own the goods or have the right to sell them, and they are genuine, not counterfeit, stolen or replicas; (b) they are lawful to sell in Nigeria, not on any prohibited list and, where the category requires it, registered with NAFDAC under the number you gave; (c) the name, description, photos, options and stock you show are accurate and are kept accurate; and (d) your stock number is real, and you switch a listing off or correct the stock as soon as you cannot fulfil it. We may remove any listing, without notice, that we reasonably believe breaks this clause.

  6. 6. Fulfilling orders

    For every paid order you must: dispatch it within the time in your supplier terms; pack the goods safely; ship under the Dropshipper's store name, without your own name, contact details, prices, invoices or marketing material in the parcel; keep the order status truthful and up to date; and not contact the customer except about delivering that order.

  7. 7. Returns, refunds and your supplier terms

    Your supplier terms, as saved in Supplier Hub, including the clause Sellapage adds for damaged, defective or wrong items, are part of every sale of your products, and you must honour them. You may change them; a change applies only to orders placed after the Dropshipper has accepted the new version. Nothing in your supplier terms can remove a customer's rights under the Federal Competition and Consumer Protection Act 2018.

  8. 8. Payments, refunds and set-off

    For each paid order, Paystack pays you the wholesale price you listed plus the delivery fee, less any amount you owe under this clause. Sellapage's commission is not taken from your wholesale price. If an order is refunded or charged back because you did not dispatch it on time, sent the wrong, a damaged, defective, counterfeit or unlawful item, or broke your supplier terms or this agreement, you owe Sellapage the amount you were paid for that order, plus any charge Paystack makes to Sellapage for that refund or dispute. You agree that Sellapage may recover any amount you owe by reducing what you are paid on your later orders until it is repaid, and may also ask you to pay it directly within 7 days. We will tell you the amount and the order it relates to before recovering it. If an order fails for a reason that is nobody's fault (for example, two customers bought the last item at the same moment), it is refunded and each party returns what it received for that order. You are responsible for your own taxes.

  9. 9. Customer information

    You will receive a customer's name, phone number and delivery address only so you can deliver their order. We share it under the Nigeria Data Protection Act 2023, and you agree to: use it only to deliver that order; never use it for marketing, sell it, or share it with anyone except your courier for that delivery; keep it secure; delete it within 90 days after delivery, or after any dispute about the order ends; and tell Sellapage within 24 hours if it is lost, stolen or seen by anyone who should not see it. You are responsible for anyone you share it with.

  10. 10. Dealing with Dropshippers

    You must not ask or encourage a Dropshipper to trade with you outside Sellapage for any product you listed or found through the marketplace. Messages through Sellapage hide phone numbers, emails and links for this reason.

  11. 11. Indemnity

    You will repay Sellapage for any loss, cost (including reasonable legal costs), fine, refund or chargeback it suffers because of: your products; your listings being inaccurate or unlawful; your failure to fulfil an order or honour your supplier terms; your breach of the "Customer information" clause; or any claim that your products are counterfeit or infringe someone else's rights.

  12. 12. Sellapage's liability

    Sellapage does not guarantee that the marketplace will always be available or free of errors, or that it can recover money owed to you by anyone else. Sellapage is not liable to you for lost profit, lost sales, lost data or any indirect loss. Sellapage's total liability to you under this agreement is limited to the commission and fees Sellapage earned from your products in the 3 months before the claim. None of this limits liability for fraud, for Sellapage's own gross negligence, or for anything the law does not allow to be limited.

  13. 13. Ending this agreement

    You can stop supplying at any time by removing your listings; you must still fulfil or refund every order already paid. The clauses on returns, payments and set-off, customer information, indemnity and liability continue after this agreement ends for any order placed before it ended.

  14. 14. Changes

    Sellapage may change this agreement. We will tell you at least 14 days before a change applies, unless the law or a risk to customers requires a faster change. You will be asked to accept the new version before you can list or change listings again.

  15. 15. Transfer

    Sellapage may transfer this agreement, and all its rights and duties under it, to a company that runs Sellapage, including a company formed to take over the business. You agree to that transfer now, and it does not change your rights under this agreement. You may not transfer this agreement without our written consent.

  16. 16. Disputes and law

    This agreement is governed by the laws of the Federal Republic of Nigeria. If a dispute arises, both sides will first try to resolve it by discussion for 14 days, then by mediation, before going to court.

12Marketplace Dropshipper Agreement

Version 1 · in effect from 26 September 2026

In short (please read)

  • You are the seller to your customer. An approved supplier ships the order for you, under your store name.
  • You set your price. You keep what is left after the supplier's price, Sellapage's 5% of that price, and the Paystack fee.
  • Before you can sell a supplier's products you must accept their supplier terms, and accept them again whenever they change.
  • If an order is refunded, you return your share of it. If a supplier caused it and cannot be made to repay within 30 days, you cover the supplier's share. We can take what you owe from your later sales.
  • Sellapage is a platform. We do not guarantee suppliers, stock, delivery, or that we can recover money from anyone.
  1. 1. What this agreement is

    This agreement is between you (the "Dropshipper") and Sellapage. It adds to the Sellapage Terms of Service; where the two disagree about the Dropshipping Marketplace, this agreement applies. You accept it by ticking the boxes the first time you add a marketplace product, or when we ask you to accept a new version, and we record the version, date, time and account when you do. In these agreements, "Sellapage", "we" and "us" mean the business that runs sellapage.com.ng, and any company it transfers them to under the "Transfer" clause.

  2. 2. What Sellapage does and does not do

    Sellapage provides software that lets you sell products supplied by other Sellapage stores ("Suppliers"), and arranges for Paystack to divide each payment. Sellapage is not a party to any sale. Sellapage does not buy, own, inspect, store, carry or deliver any product. Sellapage checks Suppliers when they apply, but approval is not a guarantee of any Supplier's goods, stock, honesty or delivery.

  3. 3. You are the seller

    Products you add appear in your store and are sold by you to your customers. You are responsible to your customers for the sale, including their rights under the Federal Competition and Consumer Protection Act 2018. You must not describe a product in a way the Supplier's listing does not support, and must not promise faster delivery or more generous returns than the Supplier's terms allow.

  4. 4. Supplier terms

    Before adding any product from a Supplier you must read and accept that Supplier's terms. When a Supplier changes their terms, their products in your store become unavailable, and you cannot add more of them, until you accept the new version. We record which version you accepted and when.

  5. 5. Prices

    You choose your selling price. It cannot be below the Supplier's minimum price (if any), or so low that it does not cover the Supplier's price, Sellapage's commission and the payment fee. If a Supplier raises their price above what you charge, the product becomes unavailable in your store until you update it.

  6. 6. Payments, refunds and set-off

    For each paid order, Paystack pays you your selling price, less the Supplier's wholesale price, less Sellapage's commission of 5% of the wholesale price, less Paystack's fee. If an order is refunded or charged back for any reason, you must return what you were paid for that order. If the refund was caused by the Supplier and Sellapage cannot recover the Supplier's share from them within 30 days, you must repay that share to Sellapage, up to the amount the Supplier received for that order, and Sellapage will pass on to you anything it recovers from the Supplier afterwards. You agree that Sellapage may recover any amount you owe by reducing what you are paid on your later orders until it is repaid, and may also ask you to pay it directly within 7 days. We will tell you the amount and the order it relates to before recovering it.

  7. 7. Customer information and contact

    Your customer's delivery details are shared with the Supplier only so they can deliver, under the Supplier's duties in their agreement with us. You must not ask a Supplier to trade with you outside Sellapage for marketplace products.

  8. 8. Indemnity

    You will repay Sellapage for any loss, cost (including reasonable legal costs), fine, refund or chargeback it suffers because of your store, your product descriptions, your prices, your dealings with your customers, or your breach of this agreement.

  9. 9. Sellapage's liability

    Sellapage does not guarantee that the marketplace will always be available or free of errors, that any Supplier will perform, or that it can recover money owed to you by anyone else. Sellapage is not liable to you for lost profit, lost sales, lost data or any indirect loss. Sellapage's total liability to you under this agreement is limited to the commission and fees Sellapage earned from your sales in the 3 months before the claim. None of this limits liability for fraud, for Sellapage's own gross negligence, or for anything the law does not allow to be limited.

  10. 10. Ending this agreement

    You can stop at any time by removing the marketplace products from your store; every order already paid must still be completed or refunded. The clauses on payments and set-off, indemnity and liability continue after this agreement ends for any order placed before it ended.

  11. 11. Changes

    Sellapage may change this agreement. We will tell you at least 14 days before a change applies, unless the law or a risk to customers requires a faster change. You will be asked to accept the new version before you can add or sell marketplace products again.

  12. 12. Transfer

    Sellapage may transfer this agreement, and all its rights and duties under it, to a company that runs Sellapage, including a company formed to take over the business. You agree to that transfer now, and it does not change your rights under this agreement. You may not transfer this agreement without our written consent.

  13. 13. Disputes and law

    This agreement is governed by the laws of the Federal Republic of Nigeria. If a dispute arises, both sides will first try to resolve it by discussion for 14 days, then by mediation, before going to court.

13Governing Law

These terms are governed by the laws of the Federal Republic of Nigeria. Any disputes will be resolved under Nigerian jurisdiction.

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