Sellapage logoSellapage
Free tool

Clear store rules, before anyone argues.

Answer four questions about how you really run your store. You get terms for your store page, a short version for your Instagram highlight and a message to send on WhatsApp after an order.

Delivery

How fast you ship

Payment

Returns

Your Business: store policy
YOUR BUSINESS STORE POLICY

1. Payment
We only accept payment before delivery. Your order is packed and sent out once your payment reflects.

2. Delivery and Timing
We pack your order and hand it to the courier within 24 to 48 hours of your payment. Delivery to Lagos Island and Lagos Mainland are charged at different rates. Please pick the correct area at checkout. If the wrong area is selected, we will hold the order until the balance is settled.

DELIVERY DELAYS
We deliver through courier and dispatch partners. We follow up on every order, but once a parcel leaves us we cannot control delays caused by traffic, weather, or the rider.

3. Returns and Exchanges
You can exchange for a different size within 48 hours of delivery. The item must be unworn, unwashed, and still have its tags on. You cover the delivery cost both ways for an exchange.

SALE AND DISCOUNTED ITEMS
Anything bought during a sale, flash sale, or discount run is final. Sale items cannot be exchanged or returned.

4. Your Details
Please give us a correct phone number, WhatsApp number, and full address. We cannot be held responsible for a delivery that fails because the contact details were wrong or unreachable.

Put your policy on a real store.

Sellapage shows your guarantee to buyers before they pay, and Premium stores get their own policies page.